LUXURY GETAWAYS
LUXURYGETAWAYS.COM — BOOKING TERMS & CONDITIONS
Effective June 2025 | Applies to all Luxury Getaways LLC properties | WA · AZ · GA
IMPORTANT: A PROPERTY-SPECIFIC RENTAL AGREEMENT IS ALSO REQUIRED
By completing this booking, you agree to the general terms below. Because Luxury Getaways LLC operates properties in multiple states, a separate State-Specific Guest Rental Agreement tailored to the jurisdiction of your property will be sent to you via email within 24 hours of your booking confirmation.
That agreement contains jurisdiction-specific legal disclosures, applicable tax information, detailed house rules, and the governing law for your stay. You must review and execute it via electronic signature before your stay begins. Your reservation is not considered fully confirmed until both this Agreement and the State-Specific Guest Rental Agreement have been executed.
In the event of any conflict between these Booking Terms and the State-Specific Guest Rental Agreement, the State-Specific Guest Rental Agreement controls.
This Booking Terms & Conditions Agreement (the “Agreement”) is entered into between Luxury Getaways LLC (“Luxury Getaways,” “we,” “us,” or “our”) and the individual completing this booking (the “Guest,” “you,” or “your”). This Agreement governs all reservations made through LuxuryGetaways.com and is binding upon submission of your booking and payment.
1. PARTIES & PROPERTY
Luxury Getaways LLC is a vacation rental management company operating short-term rental properties in Washington State, Arizona, and Georgia. The specific property, dates of occupancy, nightly rate, and maximum occupancy applicable to your reservation are set forth in your booking confirmation (the “Booking Confirmation”), which is incorporated herein by reference.
2. AGE REQUIREMENT & ELIGIBILITY
The Guest completing this booking must be at least 21 years of age and must be present and occupy the property for the full duration of the stay. Bookings made by persons under 21 are void and non refundable. Luxury Getaways reserves the right to refuse or cancel any reservation made in violation of this requirement.
3. PAYMENT TERMS
The total reservation amount consists of the nightly rate multiplied by the number of nights, plus applicable taxes, fees, and any authorized add-ons as itemized in the Booking Confirmation.
Payment Schedule:
- Deposit: 50% of the total reservation amount is due at the time of booking and is charged to the payment method provided at checkout.
- Balance: The remaining 50% is due no later than 30 days before the scheduled check-in date. Luxury Getaways will automatically charge the balance to the payment method on file unless an alternative arrangement has been confirmed in writing. Reservations with an unpaid balance fewer than 30 days before check-in may be cancelled without refund.
For reservations booked fewer than 30 days before the check-in date, the full reservation amount is due at the time of booking.
4. CREDIT CARD PROCESSING FEE
When Luxury Getaways LLC is the merchant of record, a 3% credit card processing fee is applied to all credit card transactions, including deposits, balance payments, and any additional charges. This fee is disclosed here prior to payment in compliance with applicable card network rules. The processing fee does not apply to reservations made through third-party booking platforms (Airbnb, VRBO, Booking.com, etc.) where that platform serves as the merchant of record and collects payment directly.
5. CANCELLATION & REFUND POLICY
All cancellations must be submitted in writing to info@luxurygetaways.com. Cancellations are effective upon written confirmation from Luxury Getaways. Verbal cancellations are not accepted.
- 7 or more days before check-in: Cancellations received by midnight Pacific Time seven (7) or more days prior to the scheduled check-in date are eligible for a 100% refund of all amounts paid.
- Fewer than 7 days before check-in: Cancellations made fewer than seven (7) days prior to the scheduled check-in date are non-refundable. No exceptions.
- Acts of Nature: Luxury Getaways LLC does not issue refunds due to acts of nature, including but not limited to weather events, road or access conditions, snow, power outages, forest fires, wildfires, floods, air quality events, or any other natural or environmental condition. Guests are strongly encouraged to purchase travel insurance that covers trip cancellation and interruption due to weather and natural events.
- No-Shows: Failure to check in on the scheduled arrival date without prior written cancellation is treated as a non-refundable no-show. The full reservation amount is forfeited.
- Early Departure: No refund is provided for early departure once occupancy has begun, regardless of reason.
6. TAXES & FEES
Applicable state and local accommodation taxes, excise taxes, and governmental fees will be collected on each reservation in accordance with the laws of the state and county in which the property is located. The specific tax types and amounts applicable to your reservation will be itemized in your Booking Confirmation.
Tax rates are set by state and local authorities and are subject to change without notice; the rates in effect at the time of your stay will apply.
For reservations made through marketplace platforms (Airbnb, VRBO, etc.), the platform collects and remits applicable taxes as required by law. For direct bookings through LuxuryGetaways.com, Luxury Getaways collects and remits all applicable taxes directly.
7. CHECK-IN & CHECK-OUT
Standard check-in and check-out times are provided in your Booking Confirmation and in the State Specific Guest Rental Agreement for your property. Early check-in and late check-out are not guaranteed and are subject to availability. Requests must be made in advance. Unauthorized late check-out may result in an additional night’s charge.
8. MAXIMUM OCCUPANCY
Occupancy is strictly limited to the number of guests stated in your Booking Confirmation. Exceeding the maximum occupancy is a material breach of this Agreement and may result in immediate termination of the stay without refund and/or additional charges as specified in the State-Specific Guest Rental Agreement. Guests include all persons physically present at the property, including day visitors.
9. GENERAL HOUSE RULES
The following rules apply to all Luxury Getaways properties regardless of state or location. Additional property-specific rules are set forth in the State-Specific Guest Rental Agreement.
- No Smoking: Smoking of any substance is strictly prohibited in or on any Luxury Getaways property, including indoors, on balconies, and in enclosed outdoor areas. Evidence of smoking will result in a remediation charge of no less than $1,000.00.
- Pets: Pets are not permitted unless the property is explicitly designated as pet-friendly in the listing and prior written approval has been obtained. Unauthorized pets are grounds for immediate termination of the stay without refund. Approved pets are subject to per-pet fees as specified in the Booking Confirmation.
- No Parties or Events: Parties, events, gatherings, or any use that exceeds the maximum occupancy or creates a nuisance to neighbors are strictly prohibited. Hosting an unauthorized event is grounds for immediate termination of the stay without refund.
- Quiet Hours: Quiet hours are in effect from 10:00 PM to 8:00 AM local time. Noise must be kept at a level that does not disturb neighboring properties.
- Property Care: Guests are responsible for leaving the property in a clean and orderly condition. Excessive cleaning beyond normal standards, damage, or loss of property items will be charged to the payment method on file.
- No Illegal Activity: The property may not be used for any unlawful purpose. Evidence of illegal activity will result in immediate termination of the stay without refund and may be reported to the appropriate authorities.
10. IDENTITY VERIFICATION & BACKGROUND SCREENING
Luxury Getaways reserves the right to require identity verification and/or background screening for any Guest prior to or after booking. Guest agrees to provide a valid, government-issued photo ID upon request. Reservations may be cancelled without refund if Guest declines to provide requested identification, fails a background screening, or provides false or misleading information at the time of booking.
11. SHORT-TERM TRANSIENT OCCUPANCY; NO TENANCY CREATED
This Agreement creates a limited license for short-term transient occupancy of the property for the dates specified in the Booking Confirmation only. It does not create a landlord-tenant relationship, a lease, or any tenancy rights under state or local law. Guest acquires no right to possession of the property beyond the confirmed reservation dates and has no right to holdover occupancy. Luxury Getaways retains full ownership and control of the property at all times.
12. LIABILITY; INDEMNIFICATION; ASSUMPTION OF RISK
Guest occupies the property at Guest’s own risk. Luxury Getaways LLC, its members, managers, employees, and agents shall not be liable for any injury, illness, loss, damage, or death arising from Guest’s use of the property or its amenities, except to the extent caused by Luxury Getaways’ own gross negligence or willful misconduct.
Guest assumes all risk associated with the use of property amenities including but not limited to pools, hot tubs, beaches, waterways, stairs, decks, outdoor grills, and recreational equipment. Guest is solely responsible for supervising minor children at all times.
Guest shall indemnify and hold harmless Luxury Getaways LLC and its members, managers, employees, and agents from all claims, losses, damages, costs, and attorneys’ fees arising from Guest’s or Guest’s visitors’ use of or conduct at the property.
13. FORCE MAJEURE
Luxury Getaways shall not be liable for failure to provide the property due to circumstances beyond its reasonable control, including natural disasters, fire, flooding, utility failures, government-mandated closures, pandemic, civil unrest, or any other event of force majeure. In such circumstances, Luxury Getaways may offer an alternative property, a credit toward a future stay, or a pro-rated refund at its sole discretion. This section does not expand Guest’s cancellation rights beyond those stated in Section 5.
14. SUBSTITUTION OF PROPERTY
In the event the reserved property becomes unavailable due to circumstances beyond Luxury Getaways’ control (including but not limited to mechanical failure, owner withdrawal, or property damage), Luxury Getaways reserves the right to substitute a comparable property of equal or greater value. If no comparable substitute is available, Luxury Getaways will issue a full refund of all amounts paid. Luxury Getaways’ liability in such event is limited to the refund of amounts paid and does not extend to travel costs, inconvenience, or consequential damages.
15. DAMAGE & SECURITY
Guest is financially responsible for any damage to the property, its contents, or its grounds caused by Guest or Guest’s visitors during the stay, beyond normal wear and tear. Luxury Getaways reserves the right to charge the payment method on file for any such damage. Where a security deposit is collected, it will be applied toward damages; amounts exceeding the deposit remain Guest’s obligation. Luxury Getaways may use security cameras on the exterior of its properties for safety and security purposes in compliance with applicable law. Interior monitoring devices are not used.
16. GOVERNING LAW; JURISDICTION
The general terms of this Booking Agreement shall be governed by the laws of the state in which the reserved property is located. All disputes arising under this Agreement shall be resolved in the courts of competent jurisdiction in the county where the property is located. The State-Specific Guest Rental Agreement, which controls in the event of any conflict, will specify the applicable state law and venue in greater detail.
17. STATE-SPECIFIC GUEST RENTAL AGREEMENT
Within 24 hours of your booking confirmation, Luxury Getaways will send you a State-Specific Guest Rental Agreement by email to the address provided at checkout. That agreement is specific to the state and county where your property is located and contains additional terms, disclosures, house rules, and legal provisions required by local law.
You must execute the State-Specific Guest Rental Agreement via electronic signature before your check-in date. Failure to execute the State-Specific Guest Rental Agreement may result in denial of access to the property. In the event of any conflict between these Booking Terms and the State-Specific Guest Rental Agreement, the State-Specific Guest Rental Agreement controls.
18. ENTIRE AGREEMENT; SEVERABILITY; MODIFICATION
This Agreement, together with the Booking Confirmation and the State-Specific Guest Rental Agreement, constitutes the entire agreement between the parties regarding the reservation. If any provision of this Agreement is found to be unenforceable, the remaining provisions continue in full force. Luxury Getaways reserves the right to update these Booking Terms at any time; the version in effect at the time of your booking applies to your reservation.
19. ELECTRONIC AGREEMENT
By checking the acknowledgment box below and submitting your booking, you confirm that you have read, understood, and agree to be bound by these Booking Terms & Conditions. You further acknowledge that your electronic acceptance has the same legal effect as a handwritten signature under applicable federal and state electronic signature laws (including the E-SIGN Act, 15 U.S.C. § 7001 et seq.).
